Client Services Manager, Assistive Care

Added
28 days ago
Type
Full time
Salary
Salary not provided

Related skills

communication customer service stakeholder management scheduling emr

📋 Description

  • Provide exceptional customer service and support high-quality home care.
  • Coordinate client services and respond to urgent scheduling needs.
  • Manage assigned caseload and proactively grow it.
  • Build relationships with clients, referral sources, payors, and community organizations.
  • Develop strong, communicative relationships with office and field team members.
  • Maintain effective fiscal management of the caseload by monitoring performance metrics.

🎯 Requirements

  • Bachelor’s degree or equivalent experience in healthcare preferred.
  • Growth-oriented and entrepreneurial mindset.
  • Prior medical office or home care experience preferred.
  • Prior supervisory experience is a plus.
  • Strong computer skills, including comfort with electronic medical records.
  • Excellent communication and interpersonal skills.

🎁 Benefits

  • Paid holidays
  • Vacation and sick leave
  • Vision, dental, and medical health plans
  • Employer-paid life insurance
  • 401(k) with company match
  • Tuition reimbursement
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