Client Services Manager, Behavioral Health

📋 Description

• Coordinate client services and support operational needs for the behavioral health practice.
• Maintain organized, accurate, and timely client files and documentation.
• Follow established workflows, tools, and scheduling processes.
• Communicate clearly and professionally with clients, families, employees, and leadership.
• Support the team in tracking and understanding key performance indicators (KPIs).
• Participate in a rotating on-call schedule, generally approximately one week on and one week off.

🎯 Requirements

• A four-year college graduate or brings equivalent experience.
• Ability to follow structured processes, workflows, and technology-based tools.
• Familiarity with or comfort supporting individuals with intellectual and developmental disabilities
• Strong reliability, professionalism, organization, and follow-through.
• Willingness and ability to participate in a rotating on-call schedule.
• Ability to communicate directly, respectfully, and transparently.

🎁 Benefits

• Starting salary range: $50,000–$55,000 annually, based on qualifications and experience.
• On-call compensation is provided separately from base salary.
• Full time position with benefits