Client Services Manager, Home Care

📋 Description

• Provide superior customer service and quality home care
• Coordinate client services and urgent scheduling issues
• Manage caseload and proactively grow it
• Build relationships with clients, referrals, payors, and community orgs
• Develop strong, communicative relationships with the team
• Monitor metrics to manage caseload and performance

🎯 Requirements

• Bachelor degree strongly preferred
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of increased responsibility (goal achievement)
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills working with a diverse group of people

🎁 Benefits

• Competitive base salary: $55,000/year
• Weekly bonus incentives based on caseload
• Paid holidays, vacation, sick leave, health and dental plans
• 401k with company match and employer-paid life insurance
• Growth opportunities and supportive culture