Client Services Manager, Home Care

📋 Description

• Manage daily and weekly schedules for clients and caregivers, helping ensure visits are staffed and
• Serve as a primary point of contact for clients and families, answering questions, resolving
• Partner with caregivers, clinical team members, and office leadership to support service delivery
• Coordinate referrals, intakes, and start-of-care activity by gathering information, collaborating
• Maintain accurate client and service documentation and use office systems such as AlayaCare to
• Build and manage a caseload with a focus on service consistency, responsiveness, and office

🎯 Requirements

• Strong customer service, communication, and relationship-building skills.
• The ability to manage multiple priorities in a fast-paced environment with professionalism and
• Strong organizational skills and attention to detail.
• Comfort learning and using scheduling, documentation, email, and reporting systems.
• A commitment to supporting clients, families, and field employees with compassion, excellence, and

🎁 Benefits

• Full-time, in-office role.
• Typical schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., with flexibility to respond to