Client Services Manager (QP)

📋 Description

• Coordinate with the care team to develop goals for client’s ISP
• Conduct supervisory visits with clients and guardians
• Provide superior customer service and quality home care
• Manage coordination of client services and emergent scheduling
• Grow and manage the Client Services Manager caseload
• Build relationships with clients, referral sources, payors, and community orgs

🎯 Requirements

• BS in Human Services with 2+ years in IDD, or related field with 4+ years IDD
• Must be a Qualified Professional (QP) in North Carolina
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of increased responsibility and goal achievement
• Strong computer skills with EMR (electronic medical records)

🎁 Benefits

• Stability and family culture at BAYADA
• Top workplaces: Glassdoor 2018/2019; Forbes 2020
• Paid weekly
• Mon-Fri work hours
• Comprehensive benefits: health, dental, vision, life, 401k match