Client Strategy, Mid-Market (APAC)

📋 Description

• Client Relationship Management: Serve as the primary contact for clients with a prescriptive and
• QBRs & Executive Alignment: Plan and run QBRs and/or business reviews to align on client goals
• Renewal Management: Own the renewal process end-to-end, including forecasting renewal timelines
• Customer Health & Retention: Monitor adoption and health signals, quarterback escalations, and
• Account Strategy: Build success and account plans for each customer (stakeholder map, KPIs
• Advocacy and Engagement: Engage users and stakeholders, empowering them to be Rogo advocates within

🎯 Requirements

• 2+ years of front-office experience at a top-tier investment bank, private equity firm, or hedge
• Alternatively, 3+ years of experience in customer-facing roles, including customer success, account
• Proven track record in analyzing customer performance metrics and delivering strategic
• Skilled in owning and managing customer relationships, including upsell and renewal conversations
• Confident communicator with strong strategic planning and relationship management skills, adept at
• Outstanding project management skills; extremely organized and detail-oriented.

🎁 Benefits

• Up and to the right: Rogo has strong product adoption with the world's leading financial
• Extraordinary team: we take talent density seriously. You'll do the best work of your career
• A one-of-one problem: bringing AI to the core of how Wall Street works is one of the most
• Real ownership: You'll own real surface area and watch the world's most sophisticated users rely on
• Always at the frontier: we work at the edge of what the best models can do and turn it into