Client Success Account Manager

📋 Description

• Develop a sales plan for each named client — identifying products, expansion opportunities, and the
• Ensure contract renewals, expansions, and lead annual contract renegotiations.
• Partner with client's HR and decision makers, building an approach to connect their C-level to
• Use data and market analysis to identify risks, opportunities, and build data-backed narratives to
• Provide product feedback (client requirements, product shortcomings, enhancements, etc.) to product
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your

🎯 Requirements

• Based in São Paulo — hybrid model, with in-person client visits.
• Previous experience in a client-facing role, leading large and complex Enterprise client
• Strong analytical skills, with the ability to use data to support decision-making, negotiations
• Strong communication skills to engage with senior stakeholders, including Director and C-level
• Ability to identify root causes and solve problems creatively and efficiently.
• Ability to operate independently and manage multiple clients/projects concurrently with strong

🎁 Benefits

• WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs
• WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized
• HEALTHCARE: Health, dental, and life insurance.
• FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the
• FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to
• PAID TIME OFF: It’s important to take time away from work to recharge. Employees receive vacations