Client Success Manager

📋 Description

• Lead seamless implementations. Own implementation planning, timelines, and risk management.
• Drive high-impact onboarding. Establish launch strategies, content hubs, and engagement campaigns.
• Own ongoing employer relationships. Act as the strategic account owner for a portfolio of employer
• Master cross-functional execution & escalations. Serve as the central point of contact for
• Turn insights into action. Package engagement data, claims insights, and reporting into clear

🎯 Requirements

• Proven partner lead. You bring 4–7+ years of experience in client success, account management
• Healthcare & benefits savvy. You have experience in digital health, employer benefits
• Flawless project manager. You possess exceptional organizational habits and high attention to
• Clear, executive-ready communicator. You excel at drafting stakeholder-ready updates, leading
• Proactive problem solver. You move seamlessly between ground-level execution and strategic account
• Thrive in high growth. You are self-directed, comfortable navigating ambiguity, and energized by

🎁 Benefits

• Build a category-defining company transforming how healthcare serves women in midlife.
• Directly impact the experience of thousands of members by ensuring their employers are fully
• Join at a pivotal moment of rapid market expansion with top-tier healthcare partners.
• Work with a mission-driven, high-ownership team that moves quickly and cares deeply about the
• The salary for this role is $85,000 - $125,000 annually. Final compensation will depend on