Client Success Manager

📋 Description

• Manage day-to-day ops for key strategic accounts; primary post-sale contact.
• Build and maintain client relationships; drive renewals and revenue.
• Monitor pacing and delivery; work with Campaign Manager to optimize.
• Coordinate with Analytics for scheduled and ad hoc updates.
• Partner with Sales to grow accounts and provide strategic recommendations.
• Lead pre-sales planning for audiences, forecasts, and RFPs.

🎯 Requirements

• 3+ years in media planning/investment or Client Success in adtech.
• Strong knowledge of ad-tech ecosystem: ad serving, SSP, DSP, IAS, DV.
• Proficient with Word, Excel, PowerPoint and Google Suite.
• Excellent verbal and written communication skills.
• Ability to manage multiple accounts and diverse projects.
• Track record of success in client relationships and data analysis.

🎁 Benefits

• Competitive base salary with quarterly bonus and benefits.
• Comprehensive medical, dental, and vision insurance.
• 401K match, unlimited PTO, and paid holidays.
• Remote-friendly culture with flexible work options.
• Career development reimbursement and WiFi/internet stipends.
• Parental leave and health/wellness allowances.