Client Success Manager

📋 Description

• Manage and grow a portfolio of high-value accounts, focusing on understanding their business
• Take ownership of your clients throughout all phases of their relationship with Array, including
• Proactively problem solve for your clients by resolving or anticipating issues.
• Identify, pursue, and lead complex growth opportunities based on strong previous performance and
• Work cross-functionally with Product, Marketing, and Deployment teams to develop and deliver
• Maintain an in-depth understanding of industry trends, regulatory changes, and market dynamics

🎯 Requirements

• 3+ years of experience in B2B Client Success roles, owning a book of strategic accounts and being
• A proven track record of managing and expanding high-impact, strategic relationships, preferably
• Exceptional interpersonal skills with a track record of growing and retaining and growing accounts
• An entrepreneurial mindset and a willingness to take ownership of the success of your accounts.
• Knowledge of the financial industry and an understanding of the unique growth opportunities and
• A belief that AI is reshaping work, you instinctively use it to accelerate everything you do.

🎁 Benefits

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend.
• 100% 401k match up to 4% with immediate vesting.
• Generous and competitive parental leave for all parents.
• $1,000 desk setup subsidy to set-up your unique remote office.
• $100/month to subsidize wifi/cell phone expenses.