Client Success Manager - EMEA

📋 Description

• Serve as the primary advocate for the Insights product with institutional clients and foster
• Develop personalized engagement plans for each client depending on investment strategy, companies
• Monitor and drive client engagement through direct outreach efforts: direct emails, product
• Collaborate with sales team to ensure timely renewals, drive upsell opportunities and increase
• Acquire valuable feedback and insights from clients to inform product development, marketing

🎯 Requirements

• Bachelor's or master's degree from an accredited University
• 2+ years of professional work experience, with a focus on B2B product sales for institutional
• Understanding of the institutional investment industry and ability to engage with senior business
• Excellent communication skills, with the ability to distill complex issues into clear and concise
• Intellectual curiosity, adaptability, and a team-first collaborative approach
• Demonstrated ability to work both independently and as part of a team, with a commitment to

🎁 Benefits

• Competitive salary, bonus and benefits
• Excellent medical coverage through BUPA
• Excellent professional development opportunities
• Supportive culture that celebrates and rewards success
• Monthly Happy Hour, Social Events, Summer Fridays
• Year-round company sponsored sports and team building events