Client Success Manager (m/f/d)

📋 Description

• Responsible for the continuation and renegotiation of existing contracts (renewals) for B2B clients
• Analyze the existing portfolio, identify data-driven needs for action based on opportunities and
• Responsible for contract negotiations with (key) corporate accounts optimizing revenue and margins
• Actively work on the continuous improvement of processes and methods in the area of Client Success
• Understand the wishes and needs of corporate clients and derive strategies & tactics for

🎯 Requirements

• Minimum of 3 years experience in contract management & negotiation, sales, or key account
• Results-oriented with a focus on revenue growth and able to independently assess contract design
• High numerical affinity & analytical mindset to identify risks and opportunities in existing
• Excellent communication skills in German and English; persuasive negotiator and genuine sales talent
• Confident and credible in discussions with executives up to senior management level
• Resilient and persistent, able to withstand pressure, manage confrontation, and maintain composure

🎁 Benefits

• Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online
• Flexible work: hybrid and remote options, one-time home office setup reimbursement, monthly work
• Flexible schedule: employees define schedules with leaders aligned to time zones, team needs, and
• Paid time off: 30 days paid holiday per year plus additional holidays (including birthday)
• Parental leave: 100% paid parental leave; extended leave for giving parents and ramp-back period
• Career growth: world-class platforms, interactive sessions, personalized development roadmap