Client Success Partner (m/d/f)

📋 Description

• Own client relationship, first point of contact for client matters.
• Lead post-sales relationship: onboarding, training, demos, reviews.
• Coordinate internal alignment between Sales, Administration, Product.
• Monitor client KPIs and provide recommendations and insights.
• Use AI tools to analyze data, automate reporting, improve deliverables.
• Identify cross-sell/upsell opportunities and support sales teams.

🎯 Requirements

• 3+ years in client success or account management role.
• Ability to build strategic client relationships.
• Strong commercial drive, analytical and operational skills.
• Influence senior stakeholders.
• Experience with AI tools: generative AI, LLMs, analytics, automation.
• Excellent English, additional languages a plus.

🎁 Benefits

• Collaborative global environment, social events and teambuilding.
• Flexibility to manage workday and tasks with autonomy.
• Inclusive community: Women in Tech, Pride groups.
• Global Employee Assistance Programme.
• Calm and Reulay wellbeing apps.
• Flexible working hours, online training videos.