Responding to customer queries in a timely & effective manner via ZenDesk, Amazon Connect or
Documenting & logging issues (as well as customer compliments & complaints)
Working with customers to help them go through our application flow when required
Tracking customer experiences across online & offline channels using logs, dashboards, and CRM

🎯 Requirements

Experience coordinating with Third-Party vendors
Extensive experience in front-facing customer service
Experience with closing for loan origination
Experience with document handling, title knowledge
Familiarity with loan documents, deeds, or similar documents
At least 2 years (and above) of experience under a US Loan or Mortgage account handling Loan

🎁 Benefits

USD 7-8/hr (Pay is commensurate to experience)
HMO
HMO dependent/Internet
PTO
Laptop provided

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Get alerts for new remote finance jobs

A weekly email with new matches. Unsubscribe anytime.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Finance Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot