Cluster Head - Last Mile

📋 Description

• Own onboarding and training of new partners for Last Mile operations.
• Identify and onboard new partners onto the network on an ongoing basis.
• Track and own performance of different partners in your cluster.
• Visit facilities to conduct audits and solve operational gaps.
• Ensure compliance with operational processes.
• Own and drive critical operational metrics end to end and achieve targets.

🎯 Requirements

• Graduate or Post Graduate degree in any discipline.
• 3-5 years of work experience in the e-commerce logistics domain.
• Experience in partner onboarding and training in Last Mile operations.
• Experience in control tower and field operations is a plus.

🎁 Benefits

• Holistic wellness program MeeCare covering physical, mental, financial, social wellness.
• Extensive medical insurance for employees and families.
• Generous leave policies and parental support.
• Retirement benefits and learning & development assistance.
• Relocation assistance and flexible benefit plans.
• Equity-based compensation and performance recognition.