Collections (Executive and Senior Executive)

📋 Description

• Proactively contact customers through email, phone, and customer portals to follow up on overdue
• Review accounts receivable aging reports, prioritize collection activities based on outstanding
• Investigate and resolve billing disputes, discrepancies, unapplied cash, and other issues that may
• Record customer promises to pay, monitor commitments, and conduct timely follow-ups to ensure
• Reconcile customer accounts to maintain accurate outstanding balances and provide relevant inputs
• Monitor customer payment behavior, identify deteriorating or high-risk accounts, and escalate

🎯 Requirements

• Graduate or postgraduate qualification, including B.Com/Honors or a bachelor’s degree with relevant
• For the Executive level, 2–4 years of relevant experience is expected; for the Senior Executive
• Strong knowledge of collections and the Accounts Receivable cycle, with practical experience in an
• Working knowledge of SAP Finance, ERP and accounting systems, along with familiarity with
• Understanding of standard operating procedures, financial accounting, reporting, accounts
• Strong verbal and written communication skills, including the ability to present information

🎁 Benefits

• Opportunities to work within international OTC and Accounts Receivable operations, with exposure to
• Work-from-home arrangement during the Australia shift based on project requirements.
• Following the transition period, the role will move to a hybrid work-from-office model in line with
• Flexibility to travel when required by business needs during the transition period.
• Working schedule of 8.5 hours per day aligned with the Australia shift, with the possibility of an
• Professional development through hands-on experience in collections, SAP Finance, financial