Collections Specialist

📋 Description

• Contact account holders and collect outstanding payments.
• Strike a balance between professionalism and ensuring timely payments.
• Contact delinquent account holders by telephone or in writing and request payment to bring the
• Prepare late notices, process legal filings, collect rental payments, review warrants of
• Follow up with customers on established payment plans and document collection activities. May

🎯 Requirements

• Computer literacy, and ability to learn new systems.
• Capacity to utilize a variety of office equipment.
• Good communication skills, both verbally and in writing.
• Ability to maintain professionalism and composure during challenging conversations.
• Ability to retain patience and manage stress.
• Skilled in negotiation.

🎁 Benefits

• Expected pay rate of $21-$23/hr base pay plus commission potentials based on collections
• 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability
• 401(k) plan with employer matching contribution up to 6%.
• Paid time off including vacation, sick time, and 14 holidays.
• Paid parental leave of up to 16 weeks.