Commercial Account Manager

📋 Description

• Own retention, renewals, and growth across existing customers
• Build relationships across key stakeholders and decision-makers
• Drive upsell, cross-sell, and expansion within accounts
• Expand Reachdesk’s contractual opportunities within your book of business
• Lead renewal conversations, including pricing and terms
• Run strategic account planning and business reviews tied to outcomes

🎯 Requirements

• 5+ years in account management or renewals roles with revenue ownership
• Experience in subscription SaaS or recurring-revenue models
• Proven renewals, upsells, cross-sells within existing accounts
• Track record of creating pipeline in existing accounts
• Strong commercial judgment and problem-solving ability
• Ability to build executive-level relationships across complex organizations

🎁 Benefits

• Stock options
• 401(k) matching
• Dental, hearing, vision, and life insurance
• Flexible PTO
• Collaborative, innovative culture