Commercial Account Manager

📋 Description

• Own retention, renewals, and growth across existing customers
• Build multi-threaded relationships with key stakeholders
• Drive upsell, cross-sell, and expansion within accounts
• Expand Reachdesk opportunities across teams in your book
• Lead renewals and pricing negotiations with customers
• Run strategic account planning and business reviews

🎯 Requirements

• 5+ years in account management or revenue roles
• SaaS or recurring-revenue experience
• Proven renewals, upsells, expansions within existing book
• Track record of creating pipeline and new opportunities
• Strong commercial judgment and problem-solving
• Build executive-level relationships across complex organizations

🎁 Benefits

• Competitive salary, stock options, 401(k) matching
• Dental, hearing, vision, and life insurance
• Flexible PTO
• Collaborative, innovative team culture