Community Manager

📋 Description

• Manage a large community (e.g., 1,000+ social media users) within a social platform.
• Set and maintain the vibes of the community, helping members form connections and collaborate.
• Moderate daily communications, responding promptly to questions and escalations, ensuring conversations align with guidelines.
• Identify trending conversations and topics relevant to the community.
• Ideate and post daily discussion threads and weekly content challenges.
• Assist in reporting on monthly community themes, topics, and events.

🎯 Requirements

• 3–5+ years in community management, PR, or digital strategy in a regulated sector.
• Experience working with creator programs.
• Deep understanding of GDPR, CCPA, HIPAA, FINRA; UGC moderation.
• Foresee PR and legal pitfalls and exercise independent judgment under pressure.
• Excellent verbal and written communication; translate complex concepts into engaging community language.
• Bachelor’s degree in Communications, Marketing, PR, Business Admin, or related field preferred.