Manage end-to-end intake and resolution of product complaints.
Process complaints via phone and email, including translations to English.
Coordinate sample returns and communicate investigation outcomes.
Collaborate with CQA, Medical Information, Regulatory Affairs and Pharmacovigilance.
Support escalations and act as SME for designated products.

🎯 Requirements

High school diploma or equivalent; Life Sciences degree preferred.
Strong attention to detail and independent work style.
High-quality customer service skills.
Clear written and oral communication.
Experience in Quality or healthcare customer service settings.

🎁 Benefits

12-month max-term contract opportunity.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Healthcare Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot