Compliance Operations

📋 Description

• Review and clear escalated onboarding and monitoring cases to inbox zero daily.
• Improve onboarding and monitoring workflows; scale to 1,000 cases/day.
• Maintain near-zero error rate in onboarding, monitoring, and reporting.
• Reduce compliance support resolution time with documentation and AI.
• Optimize monitoring to flag suspicious activity and escalate quickly.
• Deliver compliance trainings to improve team literacy; NYC in-person.

🎯 Requirements

• Natural people person with extremely high EQ.
• Persuasive in writing, orally, or via presentations.
• Systems thinker who can scale and break down problems.
• Organized and detail-oriented to map complex workflows.
• Doer and manager who balances ground-level work with big-picture.
• Active listener who speaks up with executive leadership.

🎁 Benefits

• Healthcare coverage fully funded by Chariot.
• 18 days PTO and 13 holidays.
• 100% paid parental leave (12 weeks).
• Weekly team lunches.
• Free dinner every day after 8pm.
• Company retreats 2-3x per year.