Console Attendant

📋 Description

• Answer the hospital attendant console promptly and courteously, identify the hospital and attendant
• Evaluate callers’ needs quickly and clearly, including situations involving confused, distressed
• Recognize genuine emergency calls and immediately follow established procedures for emergency
• Perform paging-related duties, including paging physicians and managing or rolling pagers as
• Support same-day updates to on-call schedules as a backup resource for department schedulers.
• Assist medical faculty, staff, visitors, and callers in accordance with established hospital and

🎯 Requirements

• High school diploma or equivalent required.
• At least one year of customer service or console attendant experience preferred.
• Experience working in a medical office or healthcare environment is preferred.
• Strong verbal communication, active listening, and customer service skills, with the ability to
• Ability to think clearly and make sound decisions under pressure, particularly when handling urgent
• Demonstrated ability to remain calm, courteous, mature, and professional when dealing with

🎁 Benefits

• Part-time employment in a healthcare environment.
• Opportunity to contribute to essential hospital communications and patient-facing services.
• Structured procedures and training within an established healthcare organization.
• Exposure to hospital operations, emergency communication processes, and clinical support services.
• Work environment designed to support individuals who can maintain professionalism and focus during
• Reasonable accommodations may be available to enable qualified individuals with disabilities to