Consumer Benefits Account Manager

📋 Description

• Serve as a day-to-day liaison between clients and production teams, ensuring understanding of
• Manage and facilitate client calls and new client administrator training
• Maintain all client documentation such as Standard Operating Procedures and process-related
• Engage in ongoing educational opportunities on product releases, updates, and system functionality
• Educate, discuss, and collaborate with clients on relevant product updates, engaging in
• Provide concise communication regarding new system functionality, industry news, open items

🎯 Requirements

• Bachelor’s Degree in Management or Communication preferred
• 4+ years’ experience working with clients and building relationships with direct experience in the
• Strong understanding of consumer spending account administration and its impact on the industry
• Consumer accounts system(s) knowledge is critical to success
• Strong relationship management and project management expertise, analytical skills, and the ability
• Ability to lead client meetings, deliver presentations, and establish relationships

🎁 Benefits

• Comprehensive benefits package (viewable at the provided link)
• Annual bonus incentive plan eligibility