Consumer Experience Insights - Clinical Trials

📋 Description

• Turn Data into Story: Synthesize participant behavioral, screening journey, and engagement data
• Own the Participant Journey: Map and analyze end-to-end digital trial experiences (from study
• Drive Action & Optimization: Partner with clinical operations, patient recruitment marketing
• Champion the Patient & Site Voice: Integrate Voice of Participant (VoP) data, site feedback
• Influence Strategy: Advocate for patient-centric trial design; make complex recruitment and

🎯 Requirements

• Bachelor's degree in Healthcare Analytics, Clinical Research, Data Science, Human-Computer
• 5+ years in digital analytics, participant/patient experience insights, or a similar clinical
• Hands-on proficiency with GA4 and Adobe CJA (custom explorations, screening funnel analysis
• Experience analyzing clinical trial recruitment platforms, patient portal flows, or digital health
• Experience with Medallia heatmaps/surveys, Hotjar, or comparable Voice of Patient/Customer
• Proven skill communicating complex analytical findings to non-technical clinical trial stakeholders

🎁 Benefits

• Competitive benefits
• Pay range between $83 USD and $83 USD per hour
• Access continuous training
• Supportive, growth-oriented environment
• Inclusive culture, team oriented