Content Designer II (Remote Eligible - Costa Rica)

📋 Description

• Design for AI & LLMs: Partner with Product and Engineering to design conversational interfaces
• Collaborative Creation: Understand user needs and business goals to co-create product content
• Strategic Content Design: Apply and evolve content strategies, guidelines, and processes; create
• Information Architecture: Design clear navigation and content hierarchies that help users manage
• Advocacy & Education: Educate cross-functional partners on Content Design best practices and
• Continuous Learning: Stay current on emerging trends in UX, Human-Centered Design, and Generative

🎯 Requirements

• 3+ years in Content Strategy, Content Design, or UX Writing within a software development
• Experience or deep demonstrated interest in designing for AI/ML features, including understanding
• Expertise in Figma and experience working within a robust design system.
• Ability to create content that scales globally and translates well across different languages and
• Passion for human-centered design and a track record of using research to inform content decisions.
• Excellent collaboration skills and ability to champion the 'why' behind content decisions to

🎁 Benefits

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support work and productivity
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support the community