Content Marketing Manager

📋 Description

• Develop and execute content strategy and production across service lines, engagement showcases, and
• Write and produce member-facing email and digital content at scale.
• Input email content into the Knak email CMS, including copy and image selection.
• Own and maintain the Engagement Hub content library, ensuring content remains organized, relevant
• Produce case studies and enablement assets based on direction and designs provided by account
• Direct freelance, contractor, and AI-assisted content capacity to meet production volume and

🎯 Requirements

• 5+ years of experience producing consumer, member, or patient-facing content at scale.
• Demonstrated ability to improve content engagement metrics, not simply deliver content on schedule.
• Experience creating content within regulated or clinically sensitive environments.
• Sound judgment regarding when content should be escalated to Compliance or Legal.
• Experience directing freelance, agency, or contractor resources against defined briefs.
• Working fluency with AI-assisted content drafting and production tools.

🎁 Benefits

• Salary: $90,000–$110,000 annual base salary, with eligibility for an annual performance bonus.
• Work Model: Fully remote, virtual-first working environment.
• Flexibility: Flexible Personal Time Off.
• Retirement: 401(k) matching.
• Healthcare: Competitive medical, dental, and vision insurance plans.
• Family Support: Paid parental leave, including maternity and paternity leave.