Own Google Workspace admin: users, groups, Drive, security.
Administer Slack and core collaboration tools (permissions, channels, security).
Manage broader tools: Monday.com, Notion, and related apps.
Provide white-glove tech support to executives across devices and tools.
Triage and route tickets; meet SLA with escalation handling.
Build and maintain department knowledge base and SOPs.

🎯 Requirements

Bachelor’s degree or equivalent hands-on IT experience.
5+ years corporate IT support with Tier 2/3 troubleshooting.
Extensive Google Workspace administration knowledge (must).
Extensive Slack administration knowledge (must).
Strong macOS and Windows OS troubleshooting experience.
Experience managing conference room AV systems.

🎁 Benefits

Bonus/commission eligibility, equity, and benefits.

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