Correspondence Supervisor (CERIS Ops Supervisor)

📋 Description

• Direct and oversee the day-to-day activities of an assigned team, ensuring operational efficiency
• Provide leadership, guidance, coaching, and mentorship to employees, promoting a positive
• Maintain high standards of customer service and ensure departmental objectives and performance
• Handle employee-related human resources matters within the scope of supervisory responsibilities
• Protect sensitive employee and operational information while maintaining trust and compliance with
• Review daily, weekly, and monthly reports, invoices, logs, expenses, and other operational

🎯 Requirements

• High school diploma or equivalent.
• At least one year of professional office experience.
• Minimum of one year of experience as a Closing Analyst.
• Previous supervisory or team leadership experience is preferred.
• Strong written and verbal communication skills, with the ability to explain complex information
• Excellent interpersonal skills and the ability to communicate diplomatically, remain composed under

🎁 Benefits

• Competitive hourly compensation ranging from $18.34 to $27.40, depending on qualifications
• Fully remote working arrangement.
• Comprehensive healthcare coverage, including medical insurance with a High-Deductible Health Plan
• Dental and vision insurance.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Long-Term Disability insurance.