CPS Account Program Manager

📋 Description

• Serve as primary point of contact for assigned federal accounts, building trusted relationships
• Establish long-term relationships with government customers and understand strategic goals
• Support renewals and expansion by demonstrating technical value and best practices
• Provide guidance during onboarding, deployment, upgrades, and ongoing operations
• Coordinate technical discussions, architecture reviews, and solution design sessions
• Manage scope, risks, issues, and dependencies across multiple concurrent projects

🎯 Requirements

• 5+ years of experience in a technical customer-facing role (TAM, Solutions Engineer, Systems
• Experience supporting U.S. federal government customers (civilian, DoD, or IC)
• Strong understanding of enterprise software, SaaS, or cloud-based solutions
• Ability to explain complex technical concepts to technical and non-technical audiences
• Experience working in regulated or high-security environments
• Excellent communication, organization, and stakeholder management skills

🎁 Benefits

• competitive total rewards package
• bonus potential
• equity for eligible roles
• Flex Fund monthly stipend
• pension/401k plans
• competitive compensation