CRM & Operations Analyst

📋 Description

• Own the day-to-day administration of Zoho CRM, including user and role management, workflow and
• Develop new CRM automations that support increasing deal volume and improve sales and marketing
• Maintain CRM data integrity through deduplication, validation rules, routine audits, and other
• Document CRM configurations, workflows, and processes to create repeatable practices as the sales
• Support pipeline management, sales forecasting, quota tracking, and other core sales operations
• Support deal desk and approval workflows by tracking deal terms, monitoring approvals, and flagging

🎯 Requirements

• 2–4 years of experience in sales operations, revenue operations, CRM administration, business
• Hands-on CRM administration experience with Zoho, Salesforce, HubSpot, or a comparable CRM
• Experience in a B2B SaaS environment is preferred, particularly within a growth-stage or
• Advanced Excel or Google Sheets skills, with the ability to build and maintain dashboards using
• Strong attention to detail and a consistent focus on maintaining accurate, clean, and trustworthy
• Process-oriented mindset with the ability to document, evaluate, and improve workflows rather than

🎁 Benefits

• Compensation range of $60,000–$70,000 per year.
• Fully remote position available to U.S.-based employees.
• Comprehensive health, dental, and vision benefits.
• Paid time off designed to support work-life balance and personal well-being.
• 401(k) plan with employer matching.
• Opportunity to work closely with Sales, Marketing, Finance, Customer Success, and Operations teams.