Customer Enablement Manager

📋 Description

• Trusted Advisory: Develop a deep understanding of Asana, customer business priorities, and how
• Own a Portfolio of Customer Enablement Engagements: Independently manage ongoing and time-bound
• Lead Project-Based Implementations: Flex into structured implementation engagements based on
• Drive Workflow and AI Adoption: Help customers adopt new ways of working, including AI-enabled
• Deliver Strategic Enablement: Facilitate workflow consultations, workshops, training programs, and

🎯 Requirements

• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and
• 4+ years of experience in customer enablement, implementation, customer success, consulting
• Demonstrated experience leading customer engagements that combine discovery, consultation, solution
• Hands-on experience working directly with customers to translate business requirements into
• Strong project and portfolio management skills, with the ability to balance an ongoing portfolio of
• Consultative problem solver skilled in asking thoughtful questions, identifying root causes

🎁 Benefits

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences