Customer Engineer, Enterprise - Austin/Dallas,TX or Raleigh, NC

📋 Description

• Technical Validation: Lead technical deep-dive discovery, capture business requirements, map
• Customer Adoption & Value Realization: Oversee technical onboarding and implementation, serve
• Commercial Accountability & Expansion: Carry a variable quota tied to new business acquisition
• Trusted Advisory: Act as a trusted technical advisor across the customer lifecycle, provide thought
• AI Orchestration & Workflow Automation: Leverage AI agents, LLMs, and internal platforms to
• Education & Enablement: Partner with Enablement Team to design, build, and govern technical

🎯 Requirements

• Experience in a customer-facing technical role (Solutions Engineering, Customer Engineering
• Ability to white-board, design, and articulate complex enterprise network and security architectures
• Excellent communication skills to translate technical concepts into business outcomes for engineers
• Proven track record in quota-carrying or revenue-aligned environment with understanding of SaaS
• Exceptional presentation and stakeholder management skills
• Depth in at least four technical areas: Internet fundamentals (OSI Model, BGP, TCP/UDP, DNS

🎁 Benefits

• Not specified