Customer Enterprise Onboarding Specialist

Added
9 days ago
Type
Full time
Salary
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Related skills

communication relationship management change management customer experience cross-functional collaboration

๐Ÿ“‹ Description

  • Build and run multi-site rollout plans, sequencing ranches, aligning resources and keeping complex
  • Manage senior stakeholder relationships, from owners and executives to ranch managers and crew
  • Act as the trusted, single point of ownership through onboarding
  • Lead training that lands across an enterprise account for all users
  • Work directly with managers and crew on ranch to embed Halter into day-to-day operations
  • Navigate the change management side of enterprise adoption - differing levels of buy-in

๐ŸŽฏ Requirements

  • Significant experience owning senior customer relationships - relationship management, enterprise
  • A track record with large, complex, multi-site or multi-stakeholder customers, where success
  • Credibility with senior stakeholders: you're comfortable in a room with owners and executives, and
  • Experience leading complex rollouts or change programmes end-to-end
  • Commercial judgment - you understand how these customers make decisions and what expansion depends
  • A practical, solutions-focused mindset when things don't go to plan

๐ŸŽ Benefits

  • Work that genuinely matters - helping farmers improve their livelihoods, spend more time with their
  • Spectacular people solving hard problems - diverse, kind, and driven team
  • You'll grow here - autonomy, mastery, learning, freedom to work on interesting problems, and a
  • We love that it's hard - fast-moving, bold bets and challenging work
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