Customer Experience Representative

📋 Description

• Manage 50-100 call interactions per day including inbound and outbound calls. Examples of
• Ability to use critical thinking skills to resolve inquiries to meet service levels.
• Partner with sales and other operational departments to provide exceptional customer service within
• Deliver an excellent customer experience, while acting in a professional and courteous manner

🎯 Requirements

• 1+ years of Customer Service experience, preferably in a Contact Center environment.
• Experience working with MS Office.
• Attention to detail and ability to multitask.
• Effective communication skills.
• Associate Degree OR High School Diploma and equivalent relevant experience

🎁 Benefits

• paid time off (vacation, holidays, sick)
• medical/dental/vision insurance
• 401(k)
• short-term incentive programs