Customer Implementation Project Manager

📋 Description

• Lead end-to-end customer implementations from project handoff through installation, go-live, and
• Serve as the primary point of contact and project lead for customers throughout the implementation
• Develop and maintain project plans, including scope, milestones, timelines, deliverables
• Facilitate customer kickoffs, implementation meetings, readiness reviews, and post-launch follow-up
• Coordinate cross-functional teams including Sales, Account Management, Operations, Supply Chain
• Drive accountability for project deliverables, action items, and deadlines across internal and

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Experience managing customer implementations, onboarding programs, client delivery initiatives
• Experience in healthcare, healthcare services, health technology, clinical operations, medical
• Proven success leading complex, cross-functional implementation or deployment projects.
• Strong project management skills, including planning, dependency tracking, risk management, issue
• Experience using project management platforms, CRM systems such as Salesforce, and collaboration

🎁 Benefits

• Job Stability – As an essential service to healthcare, Daniels Health is non-seasonal and
• Comprehensive Benefits – Medical, Dental, and Vision Insurance effective on Day One; Paid
• 401K Matching Plan – 50% employer match on up to 6% contribution (up to 3% employer contribution)
• Permanent Position – Full-time, 40 hours per week with long-term career potential
• Mission-Driven Work – Be part of a company that’s making healthcare safer and more sustainable
• Growth & Development – Opportunities to expand your skills in leadership, data analysis, and