Customer Lead

📋 Description

• Manage enterprise accounts end to end, leading regular working sessions and making day-to-day
• Build and maintain trusted relationships with stakeholders at all levels, from operational users to
• Prepare and lead customer meetings, establish agendas, facilitate discussions, and ensure clear
• Lead strategic planning sessions and quarterly business reviews (QBRs).
• Manage multiple projects across customer accounts, coordinating internal teams and external
• Partner with Implementation Managers to align customer requirements with project execution and keep

🎯 Requirements

• At least 4 years of experience managing relationships with large enterprise customers.
• Strong project management skills, with the ability to oversee several initiatives simultaneously
• Proven stakeholder management experience, including the ability to align different priorities and
• Demonstrated ownership and initiative, with a track record of driving projects and delivering
• Excellent communication and presentation skills, with the confidence to lead customer meetings and

🎁 Benefits

• Annual base salary ranging from $120,000 to $160,000.
• Eligibility for additional bonus or variable compensation.
• Equity participation.
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off and paid holidays.