Customer Liaison

📋 Description

• Complete appointment scheduling in an efficient and detailed manner for our Design Consultants
• Answer incoming phone calls & emails to either the local scheduling office or local showrooms
• Work in conjunction with the activities of the Centralized Scheduling team and communicate daily
• Serve as first contact to greet all clients who visit our showroom, including assisting with
• Maintain the showroom in accordance with the maintenance and cleanliness checklist, including
• Perform administrative duties including online social media support, warranty, trade packages

🎯 Requirements

• 1-2 years of administrative and/or customer service experience in construction and/or home
• Associates Degree related to business administration / accounting from an accredited college or
• Calendar management / regional scheduling experience preferred
• Self-starter with a positive attitude, and ability to manage own schedule and comfortable working
• Detail oriented, organized and time management skills
• Ability to provide an exceptional client experience aligned to the company values

🎁 Benefits

• Health insurance – Medical, Dental, and Vision
• PTO days, floating holidays, paid holidays, and sick days
• 401K retirement plan with company match
• 40 hours/week with overtime potential
• Grow your career with us – many promotional opportunities are available