Customer Liaison

📋 Description

• Appointment scheduling for Design Consultants
• Answering incoming phone calls and emails, addressing client needs
• Collaborating with Centralized Scheduling team on consultation accuracy
• Greeting clients in the showroom as first contact
• Maintaining showroom cleanliness and opening/closing duties
• Performing administrative duties (social media support, warranty, marketing/trade packages, sales

🎯 Requirements

• 1-2 years of administrative/customer service experience in construction or home
• Associates Degree in business administration or accounting preferred
• Calendar management / regional scheduling experience preferred
• Self-starter, positive attitude, able to manage schedule, comfortable in fast-paced environment
• Detail-oriented, organized, time management skills
• Ability to provide exceptional client experience aligned to company values

🎁 Benefits

• Health insurance (Medical, Dental, Vision)
• PTO days, floating holidays, paid holidays, sick days
• 401K retirement plan with company match
• 40 hours/week with overtime potential
• Many promotional opportunities
• Pay rate: $21 - $25 (depending on experience)