Customer Onboarding Manager, APAC (1 year contract)

📋 Description

• Support new SMB customers on their Payoneer onboarding journey: Using CRM tools such as Salesforce
• Strong customer engagement, objection handling and negotiation to draft win-win deals with target
• Scalable email communication with new accounts while collaborating with various cross functional
• Troubleshooting operational and payment issues for new customers with their first transactions.
• Partner with central functions and regional sales teams across different verticals to drive new
• Working closely with our e-commerce customers from Amazon, Shopee, eBay and others for a seamless

🎯 Requirements

• Bachelor’s degree holder
• 5+ years of experience engaging with B2B SMB sales/service experience is a huge advantage
• Good sales acumen; ability to multi-task and stay on track to deliver against deadlines
• Good knowledge of Microsoft office – Excel, Word
• Fluency in English. Fluency in one other Asian language is an advantage
• Good team player, highly self-motivated with a growth mindset

🎁 Benefits

• The Payoneer Ways of Working: Act as our customer’s partner on the inside
• Do it. Own it.
• Continuously improve
• Build each other up