Customer Program Manager

📋 Description

• Customer Management: Own the relationship end to end, resolve issues proactively, and build trust
• Case Management: Carry a caseload of concurrent manufacturing orders across multiple customers and
• Communication: Gather, interpret, and communicate engineering, design, manufacturing, and logistics
• Collaboration: Work with sales and manufacturing operations to ensure successful delivery
• Program Management: Own program outcomes with minimal oversight, holding scope, budget, and
• Continuous Improvement: Identify improvement areas and drive the fix, working with the

🎯 Requirements

• Bachelor's degree in Engineering or MBA.
• 7+ years of experience in program management, project management, supply chain, or customer-facing
• Experience supporting NPI, low-volume production, or rapid prototyping programs.
• PMP or equivalent project management certification preferred.
• Proven ability to operate with minimal oversight in a fast-paced, high-standards environment.
• Outstanding written and verbal communication, able to adapt style across audiences. Fluent in