Customer Program Manager, Executive Briefings

📋 Description

• Own the Executive Briefing program at your location: the local calendar, capacity planning, the
• Work with regional GTM leadership to decide which strategic accounts receive a briefing each
• Lead discovery with account teams before each briefing to understand the customer's objectives
• Own agenda design and co-own agenda development with Sales for every briefing, including the
• Build and manage the speaker bench for your location: identify, source, and match speakers to
• Own day-of orchestration and the customer experience standard at your center, in partnership with

🎯 Requirements

• Experience running executive briefings, customer events, or a comparable program for senior
• Program management skills, including intake and prioritization, capacity planning, and managing
• Experience designing agendas and facilitating discussions with C-level or other senior customer
• Experience building processes, playbooks, or tooling that help a program operate consistently
• Ability to track, report on, and communicate program metrics such as volume, coverage, and pipeline
• Strong written and verbal communication skills, with the ability to partner credibly with field

🎁 Benefits

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• Lovely office space in which to collaborate with colleagues
• Visa sponsorship: we do sponsor visas! However, we aren't able to successfully sponsor visas for