Customer Relations Associate

Added
23 days ago
Type
Full time
Salary
Salary not provided

📋 Description

  • Proactively manage and grow assigned accounts to achieve revenue targets
  • Identify upsell opportunities (e.g., HV product adoption, volume growth)
  • Maintain regular and structured engagement with covered MAs based on defined contact frequency
  • Build strong relationships to enhance client retention and satisfaction
  • Drive participation in marketing and product campaigns
  • Follow up on leads and track conversion performance to meet campaign targets

🎯 Requirements

  • Bachelor's degree or above and English CET-4
  • 2+ years experience in sales, customer success, or account management
  • Strong understanding of sales planning, customer engagement, and pipeline management
  • Excellent communication, negotiation, and presentation skills
  • Strong analytical skills with sensitivity to market trends and customer needs
  • Good command of English and proficiency in Microsoft Office tools
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