Customer Relations Executive

📋 Description

• Point of contact for corporate clients, providing daily operational and trading assistance
• Servicing revenue and growth area of the business
• Looking after a portfolio of 300 clients trading online through the EBO platform
• Understanding clients' business activities and FX needs
• Ensuring clients have Ebury as their main platform for trading and making international payments

🎯 Requirements

• Completely fluent English and Portuguese
• Strong interest in client servicing
• Prepared to go the extra mile to exceed customer expectations
• Strong written and verbal communication skills
• Ability to work in high pressure/pace environment
• Experience with Microsoft suite (particularly Excel)

🎁 Benefits

• Career with hyper-growth FinTech firm
• Clear path for progression
• Tools to develop and master client relationship skills
• Opportunity to service and develop own book of clients
• Support structure to drive success