Customer Relations Executive (m/w/d)

Added
10 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer relations multitasking fx client servicing microsoft excel

📋 Description

  • Point of contact for corporate clients, providing daily operational and trading assistance
  • Servicing revenue and growth area of the business at a customer-facing level
  • Managing a portfolio of 200-300 clients trading online through the EBO platform
  • Understanding clients' business activity and FX needs
  • Ensuring clients use Ebury as main platform for trading and international payments
  • Resolving client issues as they arise

🎯 Requirements

  • Fluency in German and business-level English
  • Strong written and verbal communication skills
  • Confidence in dealing directly with clients
  • Ability to multitask and prioritize
  • Experience with Microsoft suite (especially Excel)
  • Interest in currency markets helpful
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