Customer Service Agent

📋 Description

• Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats.
• Provide information on arrival and departure times, boarding procedures, carry-on regulations, and
• Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel
• Ensure compliance with FAA, Allegiant Air and airport regulations.
• Enforce safety/security measures and monitor sensitive safety zones.
• Assist customers with special needs, i.e., customers who need assistance in boarding.

🎯 Requirements

• High School Diploma/GED
• Minimum one (1) year experience in Customer Service
• Must be authorized to work in the US as defined by the Immigration Act of 1986
• Must pass a Criminal Background Check
• Effective communication skills, both verbal and written
• Ability to work efficiently under time constraints

🎁 Benefits

• Profit Sharing
• Medical/Dental/Vision/Life/Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401K with an employer match
• Employee Stock Purchase Plan