Fluent in written and spoken English; Spanish proficiency is a plus.
3+ years of customer support experience in fast-paced environments.
Excellent written and verbal communication; explain technical instructions clearly.
Experience handling complex issues via email, phone, and live chat; multitask.
Familiarity with Zendesk, LiveAgent or Jira is a plus.
Bachelor's degree or equivalent experience.

🎁 Benefits

Remote role with Bogotá-based requirements.
Competitive salary; 15%-25% monthly bonus.
3-4 training weeks.
Benefits after performance review.

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