Customer Service and Exit Booth Agent

📋 Description

• Ensure seamless rental experience by verifying customer documents, checking the validity of
• Assist customers in selecting the right vehicle and handle exchanges when necessary to meet
• Offer additional products and services, such as prepaid fuel and toll passes, while addressing any
• Finalize rental agreements by confirming documents, adjusting as needed, explaining charges, and
• Inspect returned vehicles for damages, mileage, and fuel levels, ensure personal belongings are

🎯 Requirements

• High school diploma or GED and at least 1 year of customer service experience
• At least 18 years old, valid driver’s license with clean driving record, authorized to work in the
• Basic computer navigation skills and familiar with Microsoft Office applications
• Ability to work 40 hours per week, including day or evening shifts, and open to travel (5-10%)
• Willing to wear a company uniform; other languages a plus

🎁 Benefits

• Comprehensive benefits package: healthcare (medical, dental, vision), life insurance, critical
• Paid time off, sick leave, time and a half for working on public holidays
• Employee Assistance Program
• Exclusive employee rentals, family rental options, and employee discounts
• Uniform with weekly dry cleaning