Customer Service Assistant Manager

📋 Description

• Lead supply chain input for monthly and quarterly sales planning
• Partner with business development to develop supply chain strategies
• Align planning with global logistics, regional customer service teams
• Monitor and deliver key supply chain KPIs and drive improvements
• Contribute to joint business planning with key customers
• Guide a Customer Service Assistant for efficient order-to-cash

🎯 Requirements

• Bachelor's degree in business, finance, supply chain or related
• At least 5 years of supply chain experience
• Minimum 3 years in customer service in CPG industry
• Experience collaborating directly with customers preferred
• Familiarity with retail replenishment systems (GRS, JDA, SAP)
• Strong analytical and problem-solving skills

🎁 Benefits

• Performance-related bonus eligibility
• Health insurance (prescription, dental, vision)
• Retirement savings benefits
• Life insurance and disability benefits
• Parental leave, sick leave, paid vacation and holidays
• Access to voluntary benefits