Customer Service (Chinese)_HLL

📋 Description

• Receive sample, check TRF & sample size.
• Register job no. (VNHL & BOSS no.), follow and update status daily of each order on system.
• Prepare SO and send SO, PI to client.
• Check final total fee with subcontractor.
• Track the order, connect with customers, and notify them of the order's progress in a timely manner.
• Clarify unclear information of KAM program.

🎯 Requirements

• University level or higher
• Good communication & Office skills
• Good in English/Chinese

🎁 Benefits

• 18 days of annual leave plus 1 day of sick leave per month (up to 12 days per year)
• 13th-month salary and year-end performance bonus
• Sustainability in action – contribute to a company where sustainability is embedded in our
• Continuous learning & development – build your capabilities through structured learning
• Career mobility – develop your career locally and explore opportunities across SGS’s global network
• Well-being & employee benefits – access health and well-being programs, employee engagement